ICBC

ICBC

If you’ve been in a car accident and need physiotherapy and/or massage therapy, we can help.  ICBC has a program designed so you can access physiotherapy and massage therapy quickly.

There is often confusion as to how ICBC covers patients for physiotherapy and/or massage – especially if you haven’t required treatment from an accident before.  Luckily we’ve treated nearly 1,000 ICBC patients over the past 8 years, so not only can we explain the ICBC process to you, we can also effectively treat the injuries you have sustained.  In terms of how ICBC’s coverage works, keep these things in mind:

  1. As of April 1, 2019 ICBC changed the way they handle claims. While some things remained the same, quite a bit changed.  ICBC has tried to summarize the changes here on their site.
  2. You are entitled to benefits whether you are at fault or not
  3. You do not need a Doctor’s referral (if the accident is recent and you have not had previous treatment)
  4. For the first 12 weeks after your accident date, ICBC will cover 25 physiotherapy and 12 massage therapy sessions
  5. If you require further treatment, your therapist and Doctor will be able to request additional coverage
  6. ICBC covers the entire cost of your physiotherapy treatments (which means no upfront cost to you!)
  7. ICBC covers the entire cost of each 30 minute massage therapy treatment 

To get started give us a call. We’ll just need your claim number, accident date, and care card number. If you have lawyer representing you, we can liaise with them if requested.

For more information, visit the ICBC website.

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COVID 19 NOTICE

Update: July 1, 2021

As the Province of BC enters Step 3 of the restart plan, things will mostly remain status quo at PhysioLife.  Changes are as follows:

  1. based on guidelines published by the College of Massage Therapists of BC, masks inside massage treatment rooms are no longer mandatory.  Masks do not need to be worn if and only if both patient and therapist mutually agree.  If you would like your therapist to wear a mask, they will.  If your therapist would like their patients to wear a mask, we kindly ask for your cooperation.  Masks must still be worn in all common areas of the clinic, so please keep bringing your masks!
  2. Our waiting room will be open on a limited basis (yay!)

All other COVID-19/communicable disease guidelines remain in place, and can be viewed on our website.  Our profession is governed by the College of Physical Therapists of BC and the College of Massage therapists of BC.  The rules and regulations passed down from these Colleges supersede any WorkSafeBC requirements which are imposed on the general population.  Therefore, we can only relax restrictions once our Colleges approve.  Our setting is a healthcare setting which is a high risk environment, even if masks are worn.  As the summer progresses, we hope to receive new guidance from our Colleges which will allow us to ease some of our other protocols.  However, we will only do so if we believe it will not interfere with the health and safety of our therapists, staff, and patients.

Thank you for your continued support.  We hope everyone stays healthy.

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