faqs

We’ve put together a list of frequently asked questions we’re often asked by our patients.  If you have a specific question, or would like to speak to a therapist, we encourage you to send us an email, or give us a call.

How long will I need to see a Physiotherapist?

It depends on the condition.  Mild strains or sprains tend to recover quickly (weeks) while severe muscle or ligament injuries may require a more lengthy recovery time (months).  Chronic conditions such as arthritis or osteoporosis may only require monthly follow-ups with a therapist. However, each person recovers at a different rate.  After observing and assessing your injury, a physiotherapist will be able to estimate the length of time required for full recovery.

Will ICBC or WCB cover my therapy?

They can. Injuries sustained from a motor vehicle accident, or while at work, are common things we see everyday.  Generally, if you are in an accident, you are entitled to both physiotherapy and massage therapy.  If the accident is more than 3 months old you may require a Doctor’s referral; your ICBC adjuster can provide more information.  If you have a WorkSafe claim you are also generally covered for physiotherapy or massage therapy.  Your case manager at WorkSafeBC can provide you with your coverage details.

Do I need a doctor’s referral to see a Physiotherapist?

No. Physiotherapists are primary healthcare providers which mean no referrals are required.  However, some extended health insurance plans may require a referral prior to reimbursement.

Who can benefit from Physiotherapy?

Anyone with a painful condition resulting from sport, work, motor vehicle accidents, disease, surgical procedures, or activities of daily living would likely benefit from physiotherapy.

What education and experience do Physiotherapists have?

Physiotherapists are university trained, with a master’s degree being the current minimum requirement in Canada.  In B.C., only the University of British Columbia offers a physiotherapy program.  During their course of study, physiotherapy students receive a mixture of both classroom and hands-on clinical experience.  Many physiotherapists pursue post graduate education to specialize in areas such as sport, acupuncture, orthopaedics, and neurological rehab.  In general, physiotherapists are experienced in treating a variety of conditions affecting a broad range of clientele.

What is Physiotherapy?

Physiotherapy (Physical Therapy) is a health care profession that is based on a scientific foundation.  It uses assessment, treatment, and prevention to reduce pain and restore proper physical function throughout our daily activities.

Shockwave Therapy Now Available

Shockwave is a non-invasive form of treatment that has been around for 20 years now, initially being used to treat kidney stones. Shockwave produces acoustic waves that help in treating a number of musculoskeletal conditions, especially in those chronic situations...

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Linda, Retired RN

Krystie, I really appreciate all the care that you’ve given me and I’m truly grateful to have you as my physiotherapist. Thank you for everything that you do. read more

COVID 19 NOTICE

Update: June 15, 2021

As the Province of BC introduces re-opening measures, things will remain status quo for the time being at PhysioLife.  All existing COVID-19 guidelines remain in place, and can be viewed on our website.  Our profession is governed by the College of Physical Therapists of BC and the College of Massage therapists of BC.  The rules and regulations passed down from these Colleges supersede any WorkSafeBC requirements which are imposed on the general population.  Therefore, we can only relax restrictions once our Colleges approve.  Our setting is a healthcare setting which is a high risk environment, even if masks are worn.  As the summer progresses, we hope to receive new guidance from our Colleges which will allow us to ease some of our protocols.  However, we will only do so if we believe it will not interfere with the health and safety of our therapists, staff, and patients.

Thank you for your continued support.  We hope everyone stays healthy.

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